Returns and Refund Policy

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Return policy

Zain Academyguarantees the immediate refund of all resalable texts within 3 days of purchase.

Complaint resolution policy

For more information regarding administrative policies such as complaint and refund, please contact our offices at [email protected]

Wrong items shipped

If you receive items you did not order, call +92 311 222 4261. You will receive authorization to return the product.

Payment methods

Credit card

You may pay by credit card no matter which ordering method you use (internet, fax, mail, or phone). Zain Academy accepts visa, mastercard, american express, and discover cards. Your credit card will be charged when your order is shipped.

Bank transfer

If you wish to pay by international bank transfer, you may order by phone at +92 311 222 4261or email at [email protected] to receive the bank account particulars.

Zain Academy must receive your payment within 30 days or your order will be canceled. Zain Academy will ship your order approximately one business day after payment is received.

Shipping information

Zain Academy attempts to ship all orders within one business day of receipt and payment. Delivery time will vary depending on the shipment method chosen.


The price you will be charged is the price in effect on the day you place your order. Shipping charges vary according to the geographical segment.


Any personally identifying information submitted through the service is subject to our privacy policy, the terms of which are incorporated herein. Please review our privacy policy to understand our practices. The date of any changes to our privacy policy will be noted at the bottom of the policy. We may use your personal information as described in the privacy policy. Additionally, we may send you notifications about new service features, special offers, promotional announcements and customer surveys via email, notifications within the service, text messages, or other methods. By using the service, you consent to receiving electronic communications from us regarding the service, including support and maintenance notifications.

Platform and vendor requirements

The service has been created to function across a wide variety of computers, mobile devices, browsers, and software configurations (“platforms”). However, we cannot guarantee that the service will function on your platform or that all functionality will be enabled on a specific platform. The service or certain features may function only partially or differently on some platforms and devices than on others. In addition, when hardware manufacturers or software developers make changes to their devices or software, as applicable, this may affect the functionality and appearance of the service. Please contact our support team if you have questions on whether or not the service is expected to function on your platform.

Disclaimers and exclusion of warranty

The service is provided “as is” without warranty of any kind, either express or implied, including but not limited to any implied warranty of merchantability, non infringement or fitness for a particular purpose, compliance and conformity with applicable laws, all of which are specifically disclaimed, to the maximum extent permitted by law. The entire risk as to the results and performance of the service is assumed by you. Neither Zain Academy nor its licensors, suppliers, distributors, or dealers warrant that the functions contained in the service will meet your requirements or that the operation of the service will be uninterrupted or error free. Zain Academy does not represent or warrant that conferences and related content distributed through the service will render or display properly, or at all, on all hardware and software platforms. Zain Academy reserves the right to discontinue, modify, or otherwise alter features within the service, which changes may result in, among other things, changes to the way your content is displayed, stored, accessed, or interacts with participants or viewers of conferences.

The service may not be available in all countries or jurisdictions and may not be available in any particular location. You are responsible for complying with all applicable federal, state, and local laws in the country and jurisdiction in which you are located and from which you are using the service.

Limitation of liability

To the maximum extent permitted by applicable law, the cumulative liability of Zain Academy for all claims of any nature arising from or related to your use or enjoyment of the service or otherwise arising from these terms, including any cause of action based on warranty, contract, tort, strict liability, patent or copyright infringement, or other misappropriation of intellectual property, shall not exceed the total amount of all fees that you have actually paid Zain Academy for the applicable subscription to the service for the prior six (6) months. Neither Zain Academy nor any of its resellers, suppliers, or licensors shall be liable for any consequential, incidental, indirect, special, exemplary, or punitive damages, whether in contract, in tort (including negligence) or any other legal theory, law, or regulation, whether or not Zain Academy was informed in advance of such potential damages.


You agree to indemnify Zain Academy and its licensors and their respective directors, officers, employees, representatives, and agents for any and all claims arising from your use of the service or any violation by you of these terms.


Zain Academy is entitled to transfer its rights and/or obligations to any third party without your prior written consent. However, you shall not be entitled to transfer your rights and obligations under these terms without the prior written consent of Zain Academy. Nothing herein shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties.

Other terms and conditions

Zain Academy is not responsible for typographical errors. Zain Academy reserves the right to change the terms and conditions of sale on the Zain Academy website at any time. All sales on the Zain Academy website are governed by florida law, without giving effect to its conflict of law provisions. No Zain Academy employee or agent has the authority to vary any of the Zain Academy website’s policies or the terms and conditions governing any sale.

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